Preparing For Your Visit

The following list will ensure that we can provide you with the best service and experience – doing this will expedite the cleaning process and negate the need to charge extra for having to move things prior to your scheduled service.

• Outdoor Items: Move all potted plants, tables, chairs, decor, etc., at least 30’ away from the house. Our techs work alone and having these items moved allows them to do their job without incurring additional labor costs.
• Windows and Doors: Ensure all windows and doors are closed, please visually inspect weather stripping and place towels inside if you know you have leaking issues (although we do use a soft wash process).
• Driveways: Please move any vehicles off driveway prior to our arrival.
• Screen Porches/Gates: Unlock screen doors and gates so we have full access.
• Window Screens: If possible, please remove all window screens from your windows before our arrival. We rinse all windows thoroughly, but if there are screens in place it may limit how well we are able to rinse. If you choose to leave them in, please note there could be some additional cleaning you may need to do to the outside of the window if streaking occurs. Also, small holes or tears are difficult to see (especially on the 2nd story of a house), and rinsing could cause those to tear further which we will not be responsible for if left in.
• Water Supply: All exterior water connections should be functioning and accessible.